Monitoring Services
Full Suite of Monitoring Services for your Business
Your security system is only as strong as the response behind it. That’s why we partner with a UL-listed, TMA 5 Diamond accredited central station providing 24/7 live monitoring for intrusion, access control, fire, and life-safety systems. Every signal from your system is instantly processed by trained operators who verify and dispatch the appropriate emergency services — keeping your business protected day and night.
Instant Connect Enhancement
Instant Connect is an SMS-based alarm-verification and customer-interaction tool.
Rather than relying solely on the central station calling the end‐user after a triggered alarm, Instant Connect sends a secure text message to designated contacts tied to the account, asking them to cancel or verify the alarm condition.
It also supports group chat among contacts, allowing multiple people (the homeowner, facility manager, keyholders, etc.) to coordinate and decide whether a dispatch is necessary.
No app or download required and integration with video verification is available.
911 Platform Enhancement
Direct connections to 911 dispatch and first responders.
It provides critical and reliable information to first responders in an emergency; and the data can be received from a variety of devices and services.
Now you can get life-saving data to emergency dispatchers to help them save lives through faster and more insightful response. Unlike other providers, vital services behind the scenes are not subcontracted and there’s no partial solutions.
Video Monitoring
Intrusion Monitoring
Custom & API Integrations
Fire Monitoring
Hosted Monitoring/CSaaS
Environmental & IoT
